Tsk, tsk. The VA fought me hard on this one. I have all sorts of little birdies that send me things the VA puts out. Hey, Washington is known for leaks. At least this leak helps Veterans know what the VA is spending their dough on. Hint, it ain’t deciding claims correctly. So, here it is, two or three months ago, someone sent me a News Media Summary that the VA puts on on the daily. Check it out for yourself.

My, my, my. What a tangled web we weave when first we practice to deceive. I have wrote a few articles, here and there about the importance of accreditation. It’s like hiring an undertaker with no embalming license. It sounds gross and creepy. A federal court decision dropped the hammer on Veterans Guardian, with Chief District Judge Catherine C. Eagles ruling flatly that the company’s “we’re just consultants” routine was an illegal run around of the law. You want to ensure the person who is helping with your VA claim has undergone basic character and fitness assessments and can pass a basic test of competency. It isn’t some wild idea. We do it for doctors, accountants, lawyers, engineers, the list goes on. You want to ensure the person doing a fairly important job (cutting you open, designing a bridge) has basic skillsets to carry out those tasks.

As I write this, I just got back from voting. I always love going in-person. Not because I enjoy the line. Because it is nice to see everyone, blue collar, white collar, middle class, wealthy, all doing the same thing, and every person’s vote matters the same. If that ain’t American, I don’t know what is. Pretty cool when you think about it. Well, here we are, 250 years later. Memorial Day Weekend. This is actually a pretty old day of recognition. Established shortly after the civil war, it began as “Decoration Day,” where the graves of soldiers would be decorated. Over 150 years since the first Decoration Day,” we’re still standing strong.

Anyone who has ever humped a PRC-77 through the bush knows the sound of a radio on the fritz. When you’re redlining that dial, trying to push the signal through heavy canopy, the message gets garbled. "Broken and unreadable." You get static. Right now, that is how VA is operating its claims processing, like a radio with the volume cranked to ten and the squelch turned off. They are so focused on "output" and "clearing the net" that the actual quality of the transmission, the decisions affecting Veteran’s lives, is falling into total distortion.

Pull up a chair and let’s talk for a minute. The gnats are starting to swarm down here in Georgia, but not yet swarming as bad as the nonsense coming out of the “advice” circles on the internet. There’s a saying we use: better to keep your mouth shut and appear stupid than to open it and remove all doubt. Lately, I’ve been seeing some folks—bless their hearts—getting all worked up over a video floating around about "major negative changes" to secondary service connection.

Long time no speak. Sorry, I’ve been busier than a church fan in the dog days of summer. I recently got back from our Spring Conference in sunny San Diego. Wouldn’t you know, they even brought in the VA Inspector General, Cheryl Mason—armed with agents and the whole 9—to talk to us. I got the chance to talk with her a little one on one. Boy, she has her hands full. Keep your eye on those OIG reports. Anyways, the wait for justice just got a little shorter (and the pressure on the VA just got a lot higher). Let me explain.

The math here isn’t complicated, but it is devastating. We have a system where a bureaucrat first cherry-picks your file, followed by a "bookmarker" with a GED who further strips away the evidence, leaving the medical examiner flying blind with a fraction of the truth. It is a calculated game of telephone where the Veteran’s voice—and their medical history—gets lost in translation. Eric didn’t just lose a claim; he nearly lost his life to a bureaucracy that prefers "tabbed" convenience over clinical accuracy. As long as the VA continues to gatekeep records from the very doctors hired to review them, the process remains a farce. I’m not here to make friends with the bookmarkers or the bureaucrats; I’m here to flip the lights on in their ivory tower. The "nameless and faceless" might not like my methods, but until every Veteran gets an exam based on the whole truth rather than a curated snippet, I’m not putting this cigar out.

This is how I image it went down. Picture it like this. Doug Collins is in his big new office on Vermont Avenue. Way up in the Ivory Tower. He’s cleaning out Denis’s old desk. A few paperclips left behind, an old sticky note. Maybe even an old family photo—a note about some final project McDonough was working on before his tenure ended when ole’ Joe’s did. Doug takes a look around and shakes his head in disapproval. This place hasn’t been serving Veterans. “PowerPoints and committees,” he says as he wads up that sticky note, tossing it into the trash, “that’s all they’ve been doing here,” he gripes. “We’re about to change that.” He picks up the phone and says “get me someone at the Board. Anyone, now!”

The rule is simple, it gives Veterans a choice: you can take medication and get treatment that helps you, or you can keep your benefits, but you can’t keep both. That is what this interim rule does; this is what it advocates for. Secretary Collins has often noted that a big reason the VA is broken is no one ever does anything. The VA makes a committee to “study” an issue, and no action ever comes from it, or the VA will “closely monitor” a situation, only to never do anything.

Long time no speak—sorry—I have been tossing a hot potato back and forth for Phil, a good ‘ole Vietnam Veteran. Phil is eat up with the Parkinson’s Disease. He shakes like a leaf from head to toe. Hell. During the hearing, he just tried to hold up his hand, shaking back and forth, and the judge just interrupted, “I understand, sir.” Phil was already getting aid and attendance when he came to me, but was missing that sweet SMC (r)(1). You’d think as bad off as he was, it was a done deal. Well. I think you know that the story isn’t so nice and easy.

Let me guess, you got a letter in the mail, “Important—Reply Needed Within 30 Days.” The problem? There is a 100% chance it doesn’t say exactly what the VA needs, and leaves you more confused than anything. Welcome to the VA’s version of “clear and concise!” I can’t tell you how many e-mails I have gotten over the years, “the VA sent a letter saying they need something, but it doesn’t even say what they need.” Many Veterans open this letter and immediately worry. Does this mean my claim is denied? Did they lose my evidence? Do I need to start over?

While the Washington Post has been busy publishing hit piece after hit piece on Veterans, my friends and I have been busy continuing to fight for you fine folk. On the flip side of things, the other W.P.—Washington Politicians, seem to have a "gift" ready for everyone to celebrate Veteran’s day—a budget! How nice of them. Imagine this. You’re waiting on the VA to get your claim right so you can get the bank off your back. The VA denied your VR&E appeal, saying you are too disabled to go back to work (no duh). So, you just don’t have any money coming in. You call up the bank and say sorry, you will just have to wait. The wife and I just can’t agree on a budget right now! How long do you think the bank is waiting? I doubt they are waiting some forty-one plus days. The good news? After Turkey Day is over, it looks like we are going to get to do this whole thing over again on January 30, 2026. To me, fall is the best. College football, hockey, bonfires, getting together with family. Of course, Veteran’s Day, Thanksgiving. The two days go like peas and carrots.

It seems like the closer we get to 2026, the more my stupid radar has been going off. While the VA has been busy telling you that benefits aren’t effected by the shutdown, despite education benefits not being paid, upper level compensation supervisors being furloughed, and getting "auto replies" from the Board, Secretary Collins has been a busy man it seems. Busy ending presumptive benefits for one of the nastiest diseases—breast cancer, but, just for the men. Ladies reading this, you are apparently safe, for now. With the stroke of a real pen (no autopen used here), Secretary Collins has undone presumptive service-connection for male breast cancer. This doesn’t help empower women—it hurts real Veterans. Cancer doesn’t pick political sides.

VA loves to think it’s above the law—but that’s not the case. When it takes that position it dishonors its core mission, along with wasting valuable resources better used elsewhere. Nor is it a public works program for bureaucrats as they spin hamster wheels for veterans and our families, much as it comes across as such all too often.  Rather, it is a vital department of the U.S. government tasked with a sacred duty. Unfortunately, it routinely subverts that fact by twisting legal basics leading to the incorrect denial of key benefits like educational ones, as if saving itself money is its prime directive.